|
» Return Policy Items purchased from QPADUSA.COM are easily returned to QPADUSA.COM within 15 days of receipt of shipment. Simply email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order number and reason for return. We will contact you within 1 business day with instructions on where to return the product/s to. These items must be in new condition with original packaging and accessories. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items.
» Exchange Policy Policy QPAD stands behind the quality of their products but sometimes things don't arrive to our customers with that quality in tact. If you have received a defective product simply contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it and give us your order number and what the issue is. We will respond within 1 business day with instructions on steps to replace the defective item.
» Cancellation Policy Policy Orders can be canceled anytime prior to the item being shipped(Generally within 1 business day). Simply email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with CANCELLATION in the subject line and your order number within the body of the email. We will respond as soon as possible confirming your cancellation. If you cancel after the order is shipped you will need to ship the product back and you will be refunded the purchase price and any applicable tax but the SHIPPING CHARGE WILL NOT BE REFUNDED.
» Sponsorships QPAD is proud to support the gaming community at both the grassroots level as well on the biggest stage. Because of this, we are always on the lookout for the next player, event or organization to support. We have a long standing tradition of sponsoring both professional and casual gaming organizations. Our doors are never closed to new ideas, so please to contact us if you feel that we can work together. You will receive a response one way or the other within 1-2 business days. This e-mail address is being protected from spambots. You need JavaScript enabled to view it
» Sales Do you want to sell or distribute the QPAD Pro Gaming Gear brand? You are in luck then because we are always on the lookout for new and unique ways to sell our gear. We are selective on who we partner with, but that shouldn’t stop you from contacting us. We will respond to all inquiries within 1-2 business days. This e-mail address is being protected from spambots. You need JavaScript enabled to view it
» Support Even though all of our professional gaming gear is manufactured with the upmost care, we understand that sometimes they don’t function the way they are designed to or sometimes they just stop working randomly. If you are having any problems with any of your QPAD Pro Gaming Gear, please reach out to us and see if we can help you resolve your issue or get you a replacement. We will respond to your inquiry within 1-2 business days. This e-mail address is being protected from spambots. You need JavaScript enabled to view it
» General Contact Does your inquiry not meet one of the above categories? Have no fear because we would still love to hear from you. Use the general email below for anything else and we will get back to you within 1-2 business days. This e-mail address is being protected from spambots. You need JavaScript enabled to view it
» Phone Contact If you have no success on the above options you may call us at 1-800-260-7432
|
